I hate Chase Card Services

Posted by ihatethiscompany on June 9th, 2009 at 02:08am

I have a credit card with Chase Card Services and I have been a loyal customer for over 7 years now. I enjoy using my Chase Card because I receive 5 reward points earned on all gas, groceries and drug store purchases. I can then redeem these rewards points for cash or receive gift cards at some of my favorite stores.

Well, here’s what makes me mad. I received a letter in the mail today (June 6, 2009) stating that Chase has automatically updated me to “CHASE FREEDOM”.  Wow this sounds great, who wouldn’t want more Freedom with their credit card company. However, this is not the case. Instead Chase is taking away my Freedom to continue to earn 5 points on all gas, groceries, and drug store purchases. They are lowering my points earned on these purchases to only 3.  Well I am going to excercise my Freedom and switch to another credit card company.

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